Skip to main content

DONATE TO THIS RANTING DOUCHE?

GEEK ATTACK! The support ticket I filled out for Blizzard Games.

!
.
The support ticket I filled out for Blizzard Games.
.
I have had a particularly tough year,
.
One small highlight was watching BlizzCon live with the virtual ticket.
.
So I managed, with a bit of sacrifice, to not only find the money for the (now more expensive ticket) but also £20 worth of Pizza to make the whole night a bit of a personal occasion.
.
But halfway through the Overwatch part of the opening ceremony, the feed kept closing, changing to the wrong language, and this kept happening to the point that it became unstable!
.
Yes,, while I can watch it all again later when OR if it is fixed, but it is is not the same.
It has not got the same energy as seeing that opening ceremony live and hearing the cool stuff, first hand.
.
Maybe I put too much store in this one treat to make life seem a little better at the moment, and of course part of me knows that I am overreacting, but I am just too psychologically tired now to even feel angry.
.
I am sorry,
.
But I am done.
.
This is just slightly too big a blow for me to take right now.
.
It would be nice to at least get a ticket refund, but even then I am still within three inches of deleting all the blizzard games and them deleting my account.
.
I am just to exhausted and beaten by life, in general, to even argue about it with you.
.
I really do not see how your customer service team could possibly ever make this right for me, because of how much I needed this one treat this year!
.
This could really, very well mean, Goodbye!
.
PS.
(Put your mind at ease, I just mean goodbye as a customer, I am NOT suicidal!)
.
.

Blizzard Replied!
.
Dear Ross,
.
Issue ID: #********
.
Your ticket has received the following response:
.
Hey Ross,
.
Thanks for getting in touch! I've taken a look into this for you and have requested a refund of your virtual ticket, as it isn't fair for you to pay for something that isn't working correctly for you - this should be fully processed within 2 weeks (although it's usually much faster)!
.
Sorry, it isn't running correctly for you - I hope your pizza was nice, at least!
.
Kaszbad.
.
I'll leave you with a GM joke to cheer you up...
.
A Goblin walks into a bar and asks for a packet of Gyrocopter-flavoured crisps.
The bartender says "I'm sorry, sir, we only sell plane."
.
Click here to review and resolve your ticket. If you continue to experience issues, you can respond to your ticket with additional information.
.
If you do not resolve the ticket or provide an additional response within one week, we will resolve the ticket automatically and you'll receive a final update via email.
.
Regards,
Blizzard Support

.
.
UPDATE! 22nd NOV 2018
.
So I finally swallow my pride and reinstall WOW.
.
I reckon that maybe I overreacted, and besides, I have 3 months time left so I might as well dip my toe in.
.
Then I find that all the Loot Stuff such as the cool 'Mantel of the Alliance' and the Banner that goes with it have been taken back from me!
.
Yes I did request and receive my refund for my "Virtual Blizzcon Ticket" because it did not function properly and therefore was not "Suitable for Purpose"
.
But to take all the ickle free goodies back away from me seems both stingy and petty of them!
.
There was simply no need, these were not physical items, It would have taken an actual proper effort to have taken them from my account!
.
My understanding is that they were an "Extra Bonus Item" for purchasing a ticket, not that they were an intrinsic part of the purchase package!
.
I purchased the Ticket in good faith!
.
Considering how loyal I have been for how long I have been loyal,
.
It seems a pretty crappy way to be treated!
.
I can not help but feel, a little slighted!
.
It is not as if I had hatched some evil scheme to purchase the ticket to get the bonus goodies and then cancelled just to get my money back!
.
So I guess I will free up some hard disk space and uninstall WOW once again,
.
There is no point using the last 3 months of time if I do not feel I want to commit to any further time purchase.
.
Obviously, I will still play the Blizard games I already own, 
.
But I am likely just to dabble rather than get properly involved,
.
I am certainly less likely to purchase Loot Boxes or HotS Gems in future,
.
Or even purchase any new Blizzard releases,
.
If they are not going to be loyal to me, then I sure as hell not going to feel brand loyalty to them! 
.
I am sure a super-powerful brand is not going to miss my meagre money compared to their billions,
.
But it is a significant indication of the truth of how they actually see their customer v's all the "We love our community" shpeal they dish and gush out!
.
I certainly no longer feel like a Valued member of the Blizzard Player Community!
.
I will out of due diligence, try and get a copy of this post to Blizard to allow a reply to these opinions, but I very much doubt they will answer.
.
Old style Blizzard may have answered,
.
But this new thing they are slowly turning into is highly unlikely too! 
.
I hope they prove me wrong!
.
.
UPDATE 23rd NOV 2018.
.
.
BLIZZARDS REPLY.
I Disagree with the Reply given but it would be immoral, unfair and irresponsible not to post it.
.
.
Your ticket has received the following response:
.
Hello Ross,
.
I am sad to hear that you've had a tough year and that you had streaming issues, which meant you missed some of the opening ceremonies. I can also understand why you would feel disappointed about having the in-game items removed, but you do have a misunderstanding about this.
.
I feel I have to start with explaining that the refund you were given, was a major exception to the refund policies we are given. As we were told to decline all refunds once Blizzcon had started. But we GM’s are human and have compassion, so the previous GM felt that for you it was a good and fair exception to make. Therefore he gave you a refund.
.
However, the in-game loot are not free extras, they are part of the package. As you wanted a refund of that package, it is right that they are removed from your account. The different parts of the virtual ticket are not something that we can pick and choose what to remove when it’s refunded. Which means the removal of the in-game items has nothing to do with your loyalty or being slighted, as you stated in your blog post. But simply you wanted a refund for a product, we gave you that refund, which obviously would also remove that product from your account.
.
It is not possible to give you the individual parts, that you want, of the virtual ticket. It is all or nothing. So I am sorry but if you want the in-game items back, you will have to repurchase the virtual ticket.
.
Thank you for your patience and understanding.
.
Click here to review and resolve your ticket. If you continue to experience issues, you can respond to your ticket with additional information.
.
If you do not resolve the ticket or provide an additional response within one week, we will resolve the ticket automatically and you'll receive a final update via email.
.
Regards,
Blizzard Support
.
.
!


.




Comments

Why THIS blog?

Why THIS blog?
Why THIS blog?

£50 Grade 1 add type

£50 Grade 1 add type
£50 Grade 1 add type

ARE THESE RANTS TOO HARSH?

YOUR CHOSEN CONTENT IS BELOW,
JUST SCROLL DOWN A LITTLE BIT MORE!

THIS PAGE MAY CONTAIN SWEARING, DRUG AND SEX REFERENCES!

ARE THESE RANTS TOO HARSH?

SQUEAK!

Then please go instead to the Much Milder more “public friendly"

www.mouselombot.co.uk

STANDING NOTICES!

£25 Grade 2 add type

£25 Grade 2 add type
£25 Grade 2 add type

THE BIG LIST OF RAT GEEK PAGE RANTS!

£25 Grade 2 add type

£25 Grade 2 add type
£25 Grade 2 add type

THE BIG LIST OF RAT SCIENCE PAGE RANTS!

£25 Grade 2 add type

£25 Grade 2 add type
£25 Grade 2 add type

GO GREEN! SAVE THE HUMAN RACE FROM EXTINCTION!

£25 Grade 2 add type

£25 Grade 2 add type
£25 Grade 2 add type

THE BIG LIST OF RAT ART PAGE RANTS!

THE BIG LIST OF RAT HEALTH PAGE RANTS!

DAD RANT! WILL YOU BLOODY KIDS PLEASE SHUT THE HELL UP!

Grade 2 Add here for £25 a month

Grade 2 Add here for £25 a month
Grade 2 Add here for £25 a month

RATs Furry Feinds, Friends, Beloved Pets and Cuddle Stars!

THE BIG LIST OF RAT MONEY PAGE RANTS!

Grade 2 ADD £25 a month

Grade 2 ADD £25 a month
Grade 2 ADD £25 a month

THE BIG LIST OF RAT SEX AND GENDER PAGE RANTS!

THE BIG LIST OF RAT ANTI RACE BIGOTRY AND ANTI FAITH BIGOTRY PAGE RANTS!

THE BIG LIST OF RAT ANTI-HOMOPHOBIC PAGE RANTS!

THE BIG LIST OF RAT CRIME PAGE RANTS!

25£ Slot

25£ Slot
25£ Add Space

THE BIG LIST OF RAT POLITICAL PAGE RANTS!

Grade 3 Add here £10 a Month

Grade 3 Add here £10 a Month
Grade 3 Add here £10 a Month

Grade 3 Add here £10 a Month

Grade 3 Add here £10 a Month
Grade 3 Add here £10 a Month

My Faith.

I HATE THESE VIEWS! THE ANTI CENSORSHIP POLICY OF MY BLOG!!

Grade 3 Add here for £10 a month

Grade 3 Add here for £10 a month
Grade 3 Add here for £10 a month

THE BIG LIST OF RAT JUST PLAIN WEIRD PAGE RANTS!

Add Here for £10 a Month

Add Here for £10 a Month
Grade 3 Add Here for £10 a Month

£10 grade 3 add type

£10 grade 3 add type
£10 grade 3 add type

£10 grade 3 add type

£10 grade 3 add type
£10 grade 3 add type

SEARCH! For other rants!

Rants You Hate Less Than The Others!

What if a US presidential candidate refuses to concede after an election...

Sometimes I worry.

! . Sometimes I worry. . I am nearly 50 years old IF I live another 20 years That is 7300 days! . If for some reason I Only attack some empowered group every other day. . That is still 3650 days! . There can not possibly be that many empowered groups in the world! . Sometimes I worry! . I worry I am going to run out of "groups with power" to piss off! . !

I DO understand AMERICAS problem

! . I DO understand AMERICAS problem, . BUT! Refusing to vote is NOT any solution! . But short of civil war and an armed uprising  (Which is VERY BAD!) The only immediate rather weak band-aid solution is to keep getting each party of this limited two-party system to only serve one term each, forever alternately. ( Never two terms in a row ) . To keep them busy doing the pretence of fighting each other, And keep them a bit off-balance as they have to swap desks and paperwork every 4 years. . THIS is all you have! . Until someone far smarter than me and you combined x10 finds a none destructive solve to this problem that would NOT cost thousands of innocent lives! . ! . When people all cry out for an armed uprising or a civil war in America to break the corrupt 2 party system To take back democracy from evil international corporations! . Those same international corporations, DROOL AND RUB THEIR BLOODY HANDS WITH GREEDY GLEE! . . THINK ABOUT IT! . Who do you think will make the most mo

GEEK ATTACK! (PC) Investigating Police please note:

! . Investigating Police please note : . ‘When’ and not ‘if’ I am found dead in my chair It was NOT the “Extreme Right” that got me OR The “Extreme Left” OR EVEN My wife after one too many crap jokes. . . Ti’s was the PC game “Stellaris” that killed me! . . . Because it is so good, that I have played it so much in my one first go, that I threw up with chest pains due to lack of sleep! . (Apparently, fat unhealthy 46-year-olds still need to sleep!)  (Who would have guessed?)  . And even ‘THEN’ and even ‘NOW’, at ‘THAT’ extreme point, it both took and is taking a real concerted effort of willpower to walk away! . ! . . . . . THIS IS NOT a "Shmoo!" post! .

X-factor 2018, Here, Bellow, are the things I care about in series 15.

#CummingsTheCovidSpreader

! . RULE 1 : . Always try and follow ALL the rules! . . RULE 2 : . "IF" you DO break a rule,  . Then DAM WELL Break E'm Good N' Hard! . (You are going to get just as punished for doing a half measure as you are going full bore nuke!) . #CummingsTheCovidSpreader . ! . .

HEADS UP MATH NERDS! There is a new sexy form of statistical analysis in town!

! . HEADS UP MATH NERDS! . . There is a new form of widely used statistical analysis that typically presents its data on a 0-100% scale. . Know as the POOAS method. . It is now the most widely used form of data presentation in the world! . Now used globally by all governments a staggering 84.3 % of the time! . Yet you may not yet have ever heard of it. . . . . THE POOAS Method! . . . . PROUDLY ONLY PRINTED ON NON-GMO PAPER! . PROUDLY  ONLY USES NON-GMO INK! . . From S. A Chasim. PHucD. OCD. With a Forward By Dr Jonathan Swift. DM . ONLY £6.66p GBP! CLICK HERE  TO GET YOURS! . https://www.lombot.co.uk/p/fake-warning-do-not-publih.html . . . . . THE  POOAS   Method! . . . ( Pulled Out Of Arse Statistics!)  . . Used by a Politician or Lobbyist near you!. . ! . HELP! . I have a crap load of books everywhere! . I do not put them in any order! . I am super untidy, . I have not been able to find my book about "Applied Chaos Th

GEEK ATTACK! WAS Thanos VERY STUPID! OR VERY WISE??!! The Solution He COULD have used! AND the one reason he might not have chosen to use it! V3

GEEK ATTACK! WAS Thanos VERY STUPID! OR VERY WISE??!! The Solution He COULD have used! AND the one reason he might not have chosen to use it!  The newest content is below the intro piece, Scroll past previous content a short way to get to it!  (NOTE:  NOT MY MEME!  PURLEY POSTED  TO SHOW WHAT I AM REPLYING TOO!)  I reckon Thanos WILL have made a load to new for the resources for the universe! BUT Let us assume the MCU abides by the rule that "energy cannot be created," But if energy cannot be created he would have to take the raw energy needed to create those resources from somewhere. Find something he deems expendable to reduce disassemble and to mere energy to redistribute to resource creation! I wonder where he could have gotten the extra energy to make those resources. Does anyone happen to have any bright ideas? PPS WAS Thanos VERY STUPID! OR VERY WISE??!! The Solution He COULD have us

I AM STILL WAITING FOR YOU TOMMY ROBINSON! If Anyone happens to see that Tommy person! Please remind him that my open challenge to him is still waiting to be accepted! Pass it on!

. I AM STILL WAITING FOR YOU TOMMY ROBINSON! . If Anyone happens to see that Tommy person! Please remind him that my open challenge to him is still waiting to be accepted! Pass it on! . . . It took over 5 hours to collate this data and work out these figures! . . . ! . But you can not compare white people with Muslims! . They are two different categories! . But this fact is what makes the extrapolated math possible. . I felt safe in making and combining the 2 following assumptions. , 1) . That a maximum of 2% of the Muslim population in the UK was White. . And . 2) . That a maximum of 2% of White people in the UK was Muslim . These are the only assumption in the math that was done, all the rest was achieved using solid figures! . If the target chosen by the racist had been a faith that had been largely white then the mathematical extrapolation could not have been safely done and their lies revealed. . I love the irony that this is one time a type of “Ra

Archive List!

Show more

Grade 3 £10 Add

Grade 3 £10 Add
Grade 3 ADD £10 Per Month

Blog Logo

Blog Logo
Contact RatLombot@GMail.Com

DONATE TO THIS RANTING DOUCHE?

The Main Part About Ranting Is Repeating Yourself!